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For questions regarding water quality or service problems, please call Public Works at (847) 490-6800. Normally, the due date is 20 days post bill issuance. 7 percent more than the national average of $1,430 and 31. The Village Manager for the Village of Hoffman Estates is Eric Palm. Funding is limited and distributed on a first come, first served basis. 2 days ago · Hoffman Estates Mayor Bill McLeod gets the ball rolling on a newly organized toy drive hoped to collect 2,000 items by Dec. What is being affected (street, cellar, basement, etc. The Hoffman Estates Municipal Code (section 7-9-1 H. Schaumburg Township - The township offers programs for senior citizens and the disabled, and provides welfare services for township residents. Hoffman Estates Account Questions? finance @hoffmanestates. com. Reserve At Hoffman Estates. All bills for Stormwater Utility Fees shall be due and payable on the dates stated on such bills, which dates shall be the same as those provided by Article 12-4 of the Hoffman Estates Municipal Code for payment of water bills. Posted 3/21/2023 5:00 AM. PublicWorks@HoffmanEstates. All communication between the applicant and staff. Locations. The anticipated issue date is mid-November. New Resident Information; Garbage & Recycling; Utilities. We’re available whenever you need us to expertly repair leaks of any size. Hoffman Estates Community Bank provides Illinois with the resources of a big bank while maintaining the personalized service of a true local community bank. Every year, the Village of Hoffman Estates prepares two budgets to guide its services and financial activities for the year: an annual operating budget and a capital improvements program (CIP) budget. org. According the EPA’s ECHO database, from April 30, 2019 to June 30, 2022, Hoffman Estates's water utility, Hoffman Estates, had 0 violations of the Safe Drinking Water Act. org. 302 and making an appointment. This home last sold for $545,000 in June 2023. Water Bills. For questions regarding water quality or service problems, please call Public Works at (847) 490-6800. About Us. Warsaw, IN, 46582. If you see water coming up from the ground or roadway, or suspect a water main break, call 9-1-1 to report its location. If you choose to enroll in additional contracts, such as an ecobee payment plan, you may. Hoffman Estates Finance DepartmentFor questions about your water usage, bill amount, or final water bill, please call Water Billing at (847) 843-4824, or email utility. Palatine goalkeeper Hallie Ronzio and Hoffman Estates' Cristina Virlan battle for the ball in front of the net in a girls water polo match in Palatine on Wednesday, March 30, 2022. For more details on the violations, please see our violation history section below . Department of Energy SunShot Initiative, SolSmart helps local governments reduce barriers to solar energy in. If you experience a significant increase in your water bill, you should do the following: Check all of your toilets. For any questions, please feel free to contact Kasia Maciorowski at (847) 843-4805. Administration provides direct customer service contact at the Public Works mainline - 847-490-6800. Mail the documents, applicable tax payment and a self-addressed stamped return envelope to: Village of Hoffman Estates. , Nov. Yard waste collection ends Nov. The Communications Division maintains the Village of Hoffman Estates website. Pay your Village of Hoffman Estates (IL) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Electricity Aggregation ProgramPassport Book fees - $130 for adults (age 16 & up); $100 for minor children (age 15 & under); must be paid in the form of a check or money order only to the U. 5 baths. Date: 01/18/2023 7:00 PM. Requests for linkage placement can and should be made, in writing, directly to the Village Manager of the Village of Hoffman Estates, 1900 Hassell Road, Hoffman Estates, Illinois, 60169. A 50-foot separation must be maintained between the well casing and the storm or sanitary sewer. 2320 W. E-mail: Jennifer Djordjevic. November 2023 water bills issued following delay. Date of visit: November 2017. Electricity Aggregation ProgramHoffman Estates, IL (Skyforce) – The Sioux Falls Skyforce dropped a 141-225 decision to the Windy City Bulls on Wednesday night in the team’s first back-to-back of the season. Based in Hoffman Estates, Action 1 Restoration offers full-service water damage restoration services providing a quick response time to business and residents alike who need our services. This site provides access to online permitting and services. Shop Hoffman for the Holidays. Water Parks in Hoffman Estates. Water is supplied from Lake Michigan and treated by the city of Chicago, and is delivered to the Village via the Northwest Suburban Joint Action Water Agency System (JAWA). All employees must be at least 18 years of age. William D. billing@hoffmanestates. 🔌 Utility Bill one person, electricity, heating, water, etc. There are approximately 15,500 accounts that are billed for water and sewer on a monthly basis. If you have not received a copy of the Citizen in your mail within the first full week every other month (Jan. Good for. Sold: 4 beds, 2. The due date for the delayed bills will be adjusted accordingly. Lincoln Elementary School. Category types. Hoffman Estates, IL 60169 Emergency: 9-1-1 Phone: 847-843-4825: Fire Department Station 22 Michael J. Injured or nuisance animals on public property should be reported to the Hoffman Estates Police Department at (847) 882-1818 . Hoffman Estates Community Bank provides Illinois with the resources of a big bank while maintaining the personalized service of a true local community bank. ; Saturday 9 a. 1900 Hassell Road. 5 baths, 3122 sq. Palmer, who was 88 when he passed July 19, served two terms from 1979. The Communications Division maintains the Village of Hoffman Estates website. , for solid waste and recycling services is effective through April 30, 2025. Village of Hoffman Estates | 1900 Hassell Road, Hoffman Estates, IL 60169 Phone: 847-882-9100 | Hours | Employees Website Design by Granicus - Connecting People and GovernmentIn late 2009, the Village of Hoffman Estates began working with the U. 847-781-2602. Goebbert's Pumpkin Farm. 1. Hoffman Estates, IL 60169-6302 847. org Customer Service hours of operation: Monday – Friday 8:30 AM – 5:00 PM CentralAll bills for Stormwater Utility Fees shall be due and payable on the dates stated on such bills, which dates shall be the same as those provided by Article 12-4 of the Hoffman Estates Municipal Code for payment of water bills. One. For more information, email Communications Manager Melissa Brito. Available Buildings; Available Sites; Economic Development; Business DirectoryIf you are experiencing flooding or a sewer blockage call the. As part of the Village's ongoing commitment to improve services to our residents, we are offering the payment options listed below: All bills for Stormwater Utility Fees shall be due and payable on the dates stated on such bills, which dates shall be the same as those provided by Article 12-4 of the Hoffman Estates Municipal Code for payment of water bills. 15. On behalf of the Village of Hoffman, I welcome you to our new website and the Village of Hoffman. Village Resources. To replace a damaged, lost or stolen recycling toter, please contact Groot Industries at 800-244-1977. You'll find that the median sale prices of a single family home and a condo/co-op in Hoffman Estates are. Roto-Rooter Plumbing & Water Cleanup. Schaumburg Road, Schaumburg, IL 60194. The purpose of this form is to protect our customers from identity theft. Hoffman Estates, IL 60169 Hours: Monday – Friday from 8:00 am – 4:00 pm Phone: (847) 490-6800 | Fax: (847) 490-6868 Email: [email protected] Item Payment (NOT Water or Groot Payments) Payment Form * * Item Description * Customer Name * * * * Billing Information. Water is supplied from Lake Michigan and treated by the city of Chicago, and is delivered to the Village via the Northwest Suburban Joint Action Water Agency System (JAWA) system. Click here to contact the webmaster. Your current bill is reflective of past usage. Check. , respectively. 25,000 SF × 1 ERU (3,300 SF) = 7. Express Scripts is the prescription medication provider for the Village. Attractions. McLeod. S. Responded to (34. Hoffman Estates, IL 60169. 781. They are legal governmental units run by officials either appointed or elected. PTAX required. 1. The fees stipulated by the program are intended to supplement other funding sources to ensure that new development in the Village pays a fair share of the transportation and infrastructure improvements necessary. S. All bills for Stormwater Utility Fees shall be due and payable on the dates stated on such bills, which dates shall be the same as those provided by Article 12-4 of the Hoffman Estates Municipal Code for payment of water bills. The Village of Hoffman Estates' residential service agreement with Groot Industries, Inc. 10:00 AM Electronic Recycling at Village Hall Ends. New Resident Information; Garbage & Recycling; Utilities. billing@vohe. Chris Simms. Due Date - November 27, 2023 by 5:00 p. The Village of Hoffman Estates provides information related to household hazardous waste disposal events and facilities located in the area where hazardous materials may be disposed of. The due date for the delayed bills will be adjusted accordingly. billing@vohe. The Village of Hoffman Estates' residential service agreement with Groot Industries, Inc. Postal Service. Completed applications may be faxed to (847) 490-6868 or emailed to publicworks. Hoffman Estates 1900 Hassell Rd. It is anticipated that the delay will not affect the. Village of Hoffman Estates | 1900 Hassell Road, Hoffman Estates, IL 60169 Phone: 847-882-9100 | Hours | Employees Website Design by Granicus - Connecting People and GovernmentThe average cost of living in Hoffman Estates is $1844, which is in the top 20% of the most expensive cities in the world, ranked 1875th out of 9294 in our global list, 1574th out of 2202 in the United States and 96th out of 122 in Illinois. Pursuant to Ordinance No. This program is in conjunction with the Solid Waste Agency of Northern Cook County (SWANCC). 847-991-0333. Phone 847-843-2000 Hours. Search 42 social services programs to assist you. Customer Service Hours Monday - Friday: 8:30AM - 5:00PM CentralHoffman Estates seniors are welcome to take advantage of the services and programs offered at the Schaumburg Barn! Activities include a nutritious lunch program, bingo, sewing club, book club, health clinics, trips, and. We make sure that we get to nearby and serviceable areas in as fast as 60 minutes, or less. Hoffman Estates, Illinois 60169. Joseph Nebel, Director of Public Works Haileng Xiao, Superintendent, Water & Sewer Paul Petrenko, Superintendent, Facilities & Arena MaintenanceThe Village of Hoffman Estates awarded a commercial franchise for recycling and solid waste hauling services to Groot Industries, Inc. Gateway Signage within the Poplar Creek at 59-90 Entertainment District. Village Board. public schools. You can also pay tickets, fines, yard waste stickers and other items with a link to FirstChoice™. The large living room and dining room make a wonderful space for gathering. Toll Free 1-877-938-7948 Fax 1-847-836-5677Village of Hoffman Estates Water MeterThe Village of Hoffman Estates Water, under the City Department of Public Works – Water Division, provides water for about 53,295 residents living in the area of Hoffman Estates, Illinois. 3. New Resident Information; Garbage & Recycling; Utilities. 1685 W. Electricity Aggregation ProgramFirefighters. Hoffman Estates Account Questions? finance @hoffmanestates. Bill's Small Engine Tunne Up Service 3. William D. to 5 p. New Resident Information; Garbage & Recycling; Utilities. For questions about your water usage, bill amount, or final water bill, please call Water Billing at 847-843-4824, or email utility. For questions about your water usage, bill amount, or final water bill, please call Water Billing at 847-843-4824, or email utility. SEWER The November 2023 water bills for Hoffman Estates were released on November 15, following a two-week delay due to computer system glitches. Business Resource Guide to Hoffman Estates. 1,740 Sq. Beds 3 Baths 2 SqFt 2,397 MLS# 202340849. Paper, plastic, cans, and bottles do not need to be separated - all items for recycling can be commingled in the carts. AT&T provides U-Verse video service to parts of Hoffman Estates. 4. Well heads must be located at least 12 inches above grade, at least 24 inches above recognized flood level elevations and/or at least 24 inches above man-made detention basin high water levels. All things to do. 23 & 24. BCBS determines if you and your dependents are eligible for benefits and processes your claims. About US Fertility. Consider looking into aggregate data for Average in United States. 9 AM – Noon (counter service only) Direct all correspondence to: Village of Hoffman Estates 1900 Hassell Road Hoffman Estates, IL 60169 How can I view my bill online?. Physical Address: 2305 Pembroke Drive. The first homeowners began to move into the new subdivision in late 1955. Phone: 847-781-2800 Fax: 847-882-8423 Department Statistics . 1685 W. Phone: 847-781-2610. Alexian Brothers Women and Children's Hospital 1555 Barrington Road Hoffman Estates, IL 60169 847-843-2000 Additional Volunteer Opportunities. New Resident Information; Garbage & Recycling; Utilities. org. Original deed, PTAX, and county declarations required. Outdoor Activities. To replace a damaged, lost or stolen recycling toter, please contact Groot Industries at 800-244-1977. Feedback Print. Visit to view the municipal code of adopted amendments. For more information contact Kevin Kramer, CEcD, Director of Economic Development, at kevin. To help you achieve good credit, we’re taking a closer look at credit reports, credit scores, and how you can set yourself up for success. View the commercial franchise agreement here. The due date for these delayed November bills has been extended. The following Standing Committees meet on the second Monday of each month at 6:30 p. Hoffman Estates. 2024 Recycling Dates: Monday, April 1 - Monday, November 11. The Village of Hoffman Estates established a Fair Share Road Improvement Impact Fee in 1995 with the approval of Ordinance 2741-1995. This two-week delay affects bills. Postal Service. Residents. November 2023 water bills issued following delay. , Mar. ft. With 98 F ( about 37 C) and full sun, today was an amazing opportunity to have refreshed afternoon with family on the swimming pool. S. He was also the first Village Administator for the Village of Hampshire from 2007-2010. Palatine, IL 60067. Blue Cross Blue Shield (BCBS) is the claims administrator for the Village of Hoffman Estates’ HMO/PPO medical plans. org (847) 843-4824. 1-844-759-7732. Corporate Office 2000 Center Drive Suite East C300 Hoffman Estates IL 60192. Final water and garbage bill must be paid. 228 reviews . Village of Hoffman Estates | 1900 Hassell Road, Hoffman Estates, IL 60169 Phone: 847-882-9100 | Hours | Employees Website Design by Granicus - Connecting People and GovernmentOther Item Payment (NOT Water or Groot Payments) Payment Form * * Item Description * Customer Name * * * * Billing Information. It contains 4 bedrooms and 3 bathrooms. for all positions, except sworn police officers and firefighters. Diving Area Whether you’re perfecting your swan dive or just braving the straight jump, we have the perfect platform. Wow! Konstantin was the first to respond and even after comparing rates from other pros, his was. The homes were built on half-acre lots and sold for $14,500. $239,900. Hydrant & Tanker Permits. 015 mg/L action level. Electric. Offers Coupon. Alexian Brothers Women and Children's Hospital 1555 Barrington Road Hoffman Estates, IL 60169 847-843-2000All bills for Stormwater Utility Fees shall be due and payable on the dates stated on such bills, which dates shall be the same as those provided by Article 12-4 of the Hoffman Estates Municipal Code for payment of water bills. Groot Industries, Inc. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Electricity Aggregation ProgramA Geographic Information System (GIS) is the hardware, software and data that are used to create and maintain maps. 11/15/2023 11:26 AM. Where can I find updates? The consultant team is managing a website hosted at Visit for all the most up to date information, and ways to get involved. Water and sewer service. Building Permits & Inspections ( Code Enforcement ): 847-781-2631. The Village has no control over where this service is offered. com. Attn: Real Estate Transfer Stamp Department. 5 percent more than the state average of $1,260. Because of the many submissions received, the Village is unable to contact all applicants. m. Palm started his tenure with the Village in February 2021. Client LoginThe Hoffman Estates Fire Department is now accepting applications for the position of firefighter. $141,450. This two-week delay affects bills sent by email and U. Wont visit again. org Term: 2021-2025 President of Village Board; Chair of Liquor CommissionVillage of Hoffman Estates | 1900 Hassell Road, Hoffman Estates, IL 60169 Phone: 847-882-9100 | Hours | Employees Website Design by Granicus - Connecting People and GovernmentVillage of Hoffman Estates | 1900 Hassell Road, Hoffman Estates, IL 60169 Phone: 847-882-9100 | Hours | Employees Website Design by Granicus - Connecting People and GovernmentContact Info Email General "Green" Questions 847-781-2609. AT&T. org. New Resident Information; Garbage & Recycling; Utilities. The Village Green features an open-air Amphitheater. xls Author: MusialaR Created Date:help pay for utilities programs and help in Hoffman Estates, il. Suzanne Ostrovsky. New Resident Information; Garbage & Recycling; Utilities. Groot Industries, Inc. Phone: 847-781-2610. $430,000. Beautifully and Highly Upgraded, Immaculate Cond. S. On average, Hoffman Estates, IL residents spend about $143 per month on electricity. Lead is not present in Village’s water supply from the City of Chicago’s water treatment. Water Slides Speed through the tube slide, zip down the body slide or take the plunge from one of two drop slides. Normally, the due date is 20 days post bill issuance. 76 miles away . Please include your water billing account number and service address. Tankless Water Heater Maintenance. For any plumbing issues, no matter how big or how small, call Advantage Plumbing & Sewer Co. The Water Division’s responsibilities include the supply, distribution, and quality assurance of water within the Village, and compliance with all Federal and State of Illinois Environmental Protection Agency standards. 12:00 PM Senior Luncheon. org (847) 843-4824. Department of State. The Village of Hoffman Estates, conveniently located along the Jane Addams Tollway (I-90), is just a short commute from the city of Chicago. MLS# 11753318. The legislative body establishes the policies for the Village. For more information, email Communications Manager Melissa Brito. Twenty-year veteran Hoffman Estates Mayor Bill McLeod appeared headed to yet another victory Tuesday night. org . ft. Hoffman Estates Account Questions? finance @hoffmanestates. If the event occurs before or after hours, please contact the Police Department (847) 882-1818. Village of Hoffman Estates | 1900 Hassell Road, Hoffman Estates, IL 60169 Phone:. By Mail: Send payment to the Village of. Applications must be submitted one business day prior to date permit is needed. 11. 6:30 PM Standing Committee Meetings. The following private schools are located in Hoffman Estates: Advance Preschool, Inc. Click here to pay your Hoffman Estates water bill. For questions about your water usage, bill amount, or final water bill, please call Water Billing at 847-843-4824, or email utility. McLeod; 1900 Hassell Road Hoffman Estates, IL 60169 Phone: 847-781-2604 Fax: 847-781-2624 Email: bill. November 2023 water bills issued following delay. Water is supplied from Lake Michigan and treated by the city of Chicago, and is delivered to the Village via the Northwest Suburban Joint Action Water Agency System (JAWA) system. Although the unit itself is cheaper and easier to install, you will likely see an increase in your monthly energy bill. McLeod. org (847) 843-4824Water Billing WebPay online payments Are you a new resident or thinking of moving to Schaumburg? Visit our New Resident Guide for information on some of the most. Electricity Aggregation ProgramSEND TO: Water Billing Department Village of Hoffman Estates 1900 Hassell Rd Hoffman Estates, IL 60169 or EMAIL TO: utility. 5873 Mackinac Ln, Hoffman Estates, IL 60192 is a 4 bed, 3 bath, 3,122 sqft house sold for $545,000 on 6/21/23. The First Installment Tax Year 2020, which is 55. Village of Hoffman Estates | 1900 Hassell Road, Hoffman Estates, IL 60169 Phone:. just for that More. org (847) 843-4824Eligo performs an annual "refresh" of the program, where approximately 5-10% of Village rate payers will be moved between ComEd and Eligo Energy for electrical supply. Water & Amusement Parks. Mail the documents, applicable tax payment and a self-addressed stamped return envelope to: Village of Hoffman Estates. S. Transportation. The bills were sent via. 1900 Hassell Road Hoffman Estates, IL 60169 Phone: 847-843-4800 Fax: 847-843-4822 Business hours: Monday to Friday – 8:30 a. Mondays, from 10:00 am - 12:00 pm at Village Hall (1900 Hassell Road, Hoffman Estates). Over 26,000 people are employed by the more than 800 businesses operating in Hoffman Estates. D. doxo is the simple, protected way to pay your. Attractions. 882. Hoffman Estates is a diverse community of nearly 55,000 located along and on both sides (north and south) of Interstate 90. FOR AFTER HOURS. To begin service, request changes in service, or billing questions, contact the Village at 847-843-4824. You may also call 312-814-6229 to connect with the Fair Housing Intake Investigator. The Village of Hoffman Estates is proactively providing specific sets of information regarding use of public funds in order to meet and exceed checklist requirements. Look for the collection. Keep reading > Yard waste collection ends Nov. ASE-Blue Seal of Excellence. Water slides, jumping tubes, you name it, from baby to. S. Garbage Disposal Installation (labor) $165 - $250. Higgins Road. m. 57 ERUs; 7. org or 847. The Zestimate for this Single Family is $545,500, which has increased by $545,500 in the last 30 days. The maps can be used to see how the community or a specific property have changed over the years. Antifreeze Services Branch – Chicago, Illinois 298 Beinoris Drive Wood Dale IL 60191. View All Listings. Customer Service Hours Monday - Friday: 8:30AM - 5:00PM Central. Village Resources. Roto-Rooter Plumbing & Water Cleanup. Post Date:12/03/2020 4:44 PM. See the Village's contact information and service hours. Hoffman Estates Sustainability Plan (PDF) If you have questions or comments regarding the Plan, please contact [email protected]@hoffmanestates. Because of the many submissions received, the Village is unable to contact all applicants. Free viewers are required for some of the attached documents. Residents. Access your Business or Rental License by clicking on the corresponding button below to search for your business using: your Business Name OR your Business Number Water is supplied from Lake Michigan and treated by the city of Chicago, and is delivered to the Village via the Northwest Suburban Joint Action Water Agency System (JAWA) system. Payment Portal Support For help logging in, making a payment, or using an automated service (855) 270-3592 [email protected] schedule a backflow appointment with American Backflow & Fire Prevention, call (847) 540-9910. The data is maintained in a database, and is separated into layers. Aqueous Parts Washers;. Hoffman Estates - Photos & Restaurant Reviews - Order Online Food Delivery - Tripadvisor. org Monday - Friday: 8:00AM - 6:00PM EST Account Support For utility-related problems or questions about your invoices Hoffman Estates Account Questions? finance@hoffmanestates. C. If you would like additional details on the Village's grant programs, please email Suzanne Ostrovsky at s uzanne. For questions about your water usage, bill amount, or final water bill, please call Water Billing at (847) 843-4824, or email utility. The CIP covers a eight-year period. $10. Click here to contact the webmaster. The Village of Hoffman Estates' residential service agreement with Groot Industries, Inc. The starting salary for this position is $73,705. 11/15/2023 11:26 AM. Public Works Department - (847) 490-6800 - PublicWorks @ HoffmanEstates. AFP As you approach from the Jane Addams Tollway, you can still see it spread over the Illinois flatlands, a monument to corporate ambition. Small and large flood damage cleanup service, basement flooding, storm damage and sewer backup restoration services. Building Permits & Inspections ( Code Enforcement ): 847-781-2631. Please review the instructions before applying for a permit. The applicant must be current on their bill, or have a payment arrangement on their KCP&L account. Call 847-524-7496 for more information. Hoffman Estates area townhouses have a median sale price of. Phone: (847) 490-6800. Director of Operations and Outreach. 57 ERUs; 7. 882. This means 10% of the samples taken from Hoffman Estates contained more lead. Public Works Department at (847) 490-6800. 304 E Rand Rd Ste 280, Arlington Heights, IL 847-255-2308 rotorooter. Village of Hoffman Estates | 1900 Hassell Road, Hoffman Estates, IL 60169 Phone: 847-882-9100 | Hours | Employees Website Design by Granicus - Connecting People and GovernmentThe Village of Hoffman Estates is not responsible for lost or stolen real estate transfer stamps. 8/5. com so that property owners can make payments before the end of this year or plan their finances for 2021. The due date for the delayed bills will be adjusted accordingly. Get a free quote now. Amount of Tax: $3. WaterSense is an EPA-sponsored partnership program that seeks to protect the future of our Nation's water supply by promoting water efficiency and. All agendas and minutes for the Village Board, Standing Committees, and Volunteer Commissions can be found in the Village's records system. 23 & 24. ), please advise the U. For questions about your water usage, bill amount, or final water bill, please call Water Billing at 847-843-4824, or email utility. , for solid waste and recycling services is effective through April 30, 2025. Taxing entities include Hoffman Estates, county governments, and various special districts e. . 1-877-324-4483. 00/$1,000 (round to nearest $1,000) Legal Reference:. . and homes stay on the market for 43 days. The Village has assembled an Analysis of Impediments to Fair Housing and is. In late 2009, the Village of Hoffman Estates began working with the U. For your convenience, a brief description of the pages available in this tab and a link to the page have been provided. Homes similar to 1776 Hassell Rd are listed between $240K to $515K at an average of $205 per square foot. Chapter 12 - WATER AND SEWER SYSTEM | Code of Ordinances | Hoffman Estates, IL | Municode Library Each time a home is occupied by a new owner or renter, the owner. If you do not have a payment stub, please make sure your full account number is listed on your check. 🔌 Utility Bill for a. 29. Find out the rates, fees, and assistance programs for water and sewer service in Hoffman Estates.